Realtime fundamental performance data at your fingertips. Instant insight and action on the foundational KPI’s
Custom built Performance Scorecard of all your vital KPI’s. Tailored to your contact center goals.
Assisting agents to see what they are doing great, pinpointing where to improve, and reinforcing good performance with gamification & rewards.
Instant insight to all agents, the unification of the contact center, always being on the same page